ONLINE INFORMATION PRACTICES

We are committed to protecting your personal privacy as you visit this website. As a visitor to our site, you have the right to understand our privacy and security practices prior to providing the companies of CUNA Mutual Group with personal information.

INFORMATION WE MAY COLLECT

The information we collect varies depending on the type of activity you are performing and helps us personalise and continually improve your experience. Much of our website can be accessed without providing any personal information. On all pages that collect personal information, we specifically indicate what information is required in order to provide you with the product or service you have requested.

Online Applications and Enrollment Forms

When you apply online for products or services, we may need to collect personal information in order to complete your request. The personal information we collect varies depending upon the product or service for which you apply. Examples of information we may collect include information such as your name, address, date of birth, gender, employment and financial information, e-mail address, beneficiary information, bank account details, credit card number, etc. Information we capture through applications or enrollments is securely transferred to the corresponding business area for completion and is not distributed to third parties.

Browsing

When you visit our site, we gather information including page requests (URL requests), time of your visit, your IP address, operating system, web browser software, and any cookies which were set during a previous visit to our site. This information is collected to improve your overall experience. We also use the information to track site usage and compile statistics. This helps us improve the site so that you will find it more useful and informative and enable customised promotions you may be interested in. IP address information is not distributed to third parties.

Financial Calculators

Where we offer online financial management calculators to assist you in your personal financial analysis and planning efforts. The information necessary to perform the calculations includes personal financial information; however, this information does not include personal identifiers to link the information to your identity. The information you enter is not stored or retained by us. The information is used only in the aggregate and cannot be tracked back to the individual.
HOW WE USE YOUR INFORMATION
Information collected through this website may be used to:
• Improve the quality of your visits to our site, and your overall experience
• Respond to your questions or suggestions
• Fulfill your online application or enrollment requests
• Send promotional offers to selected groups of website visitors

WHO WE SHARE YOUR INFORMATION WITH

We limit the release of information and we do not sell customer information. We will share information only when necessary to administer products and services we provide, when we partner with credit unions or strategic partners to offer you a broader array of products and services, or when required by law, subject always to data protection legislation. We require strict privacy protections in our business relationships.

If you prefer that we do not share your personal information for marketing purposes with your credit union or any other nonaffiliated third party, please send an e-mail to ‘administration@cunamutual.co.uk’ or ‘administration@cunamutual.ie’ stating this.

CONTROL OVER AND ACCESS TO YOUR INFORMATION

We enable you to have control over the accuracy of your personal account information. You can delete or change your personal account information at any time by contacting us via a method described under “Contact Us” below.

LINKING TO THIRD PARTIES

When you leave this website and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that if you enter into a transaction on the third party site, we do not represent either the third party or you. Further, the privacy and security policies of the linked site may differ from those practiced by us.

CHANGES TO THE PRIVACY STATEMENT

This Privacy Statement was last updated January 2013. We reserve the right to amend this Statement from time-to-time. Any material change to our online privacy practices will be reflected in this Website Privacy Statement.

CONTACT US

If you have any questions concerning your privacy, please contact us at:

MAIL:

European Headquarters
The Harcourt Building
Harcourt Street
Dublin 2
Ireland
Phone: +353 1 5533500
e-mail: insurance@cunamutual.ie
UK Office
100 New Bridge Street
London
EC4V 6JA
United Kingdom
Phone: +44 121 3590221
e-mail: insurance@cunamutual.co.uk